top of page

Accessibility Statement

 


Effective Date: 03/08/2015

MK-ACCENTS is committed to ensuring our website and services are accessible to the widest possible audience, in line with The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, the Equality Act 2010, and Wolverhampton Council accessibility practices 

​

 Standards We Follow

  • We design and build websites to conform to WCAG 2.1 AA standards, which are also embedded in EN 301 549 and UK best practices 

  • Regular internal testing is performed using tools such as WAVE, Lighthouse, and assistive technologies, and content is reviewed for accessibility.

What You Can Do on Our Sites

  • Zoom in up to 300% without text or layout breaking

  • Adjust colour contrast, font size, and spacing via browser/device settings

  • Navigate using keyboard only or voice commands

  • Use screen readers like NVDA, JAWS, or VoiceOver

  • Access content simplified for clarity and ease of understanding

These features are designed following practices used by Wolverhampton Council websites 

Known Limitations

While we aim for full compliance, there may be areas under review:

  • Some older PDFs or documents may not yet be fully accessible

  • Videos may not have captions or audio descriptions until updated

  • Complex forms or interactive elements may behave inconsistently under certain screen-reader workflows

These reflect typical non-compliance exceptions found in Wolverhampton Council’s published statements 

Continuous Improvement

  • We conduct regular accessibility audits and user testing with assistive technology

  • We maintain an accessibility roadmap to address shortcomings in reasonable timeframes

  • New websites and updates will be audited before publishing

Feedback & Assistance

If you encounter any issues or require content in an alternative format (e.g., accessible PDF, large print, BSL resources), please reach out using the contact information below. We aim to respond within 10 working days.

If our response is not satisfactory, you may contact the Equality Advisory & Support Service (EASS) or the Equality and Human Rights Commission (EHRC), as specified by UK accessibility regulation enforcement protocols 

Document Review

  • Prepared on: 03/08/2015

  • Last reviewed: 03/08/2025

  • Next review due: within 12 months or upon major changes to website or services

MK-ACCENTS aims to deliver professional, inclusive, and accessible web design services. If you’d like even more details or a tailored version for a specific sector (education, ecommerce, etc.), feel free to ask!

Sources

​

bottom of page